Since we last spoke, your Smith & Wollensky family have been hard at work.
Job one is looking after each other. Although our restaurants remain closed in the US and UK, our Taipei location is still open, along with our hearts and minds. As we turn to each other to gain strength, our focus is on opening our restaurants as swiftly and as safely as possible when we are allowed to reopen. We all want the same thing – to return to work, open our doors and say to you all – “It’s nice to see you again.”
We have been working tirelessly helping each other along the way as we plan for reopening. It is inspiring to see so many examples of friends helping friends. We have been honored to team up with local businesses, hospitals, shelters, vendors and more to make food donations and other contributions as we all try to get through this together. You can see great examples of these partnerships on our social channels and news pages.
At the same time, we have heard from many of you who are going through withdrawals and would like to order your favorite steaks and wine for home delivery. We have made arrangements for you to be able to STEAK&WINE@HOME direct through our shop site from our partners at Snake River Farms and Girard Winery. Visit our Shop Site for some very special offers!
And for our Moms, Dads and Grads, we have some celebrating to do but realize we may not be open yet in some markets during these special occasions. This breaks our hearts, as traditionally, many of you have made this an annual event at Smith & Wollensky. These celebrations will simply need to be rescheduled and we will be here for you when that time comes. To help with that, we’ve got a great Gift Card offer to help commemorate these very important occasions! We are also committing a portion of the proceeds to our friends at the Restaurant Employee Relief Fund.
Upon our return, we envision some things may be different. We are observing revised safe practice techniques and social distancing initiatives as they unfold. We are preparing a new menu and safety-first service protocols in the back and front of house. Our goal is to be able to respond quickly and effectively to your changing needs.
We also know that many things will remain the same. Our dedication to each other and you – our guest – remains unwavering, as is our commitment to serve you the very finest steaks in a warm, welcoming, unique atmosphere that has made us famous for over 40 years. As old friends, we have been apart from each other for too long. Soon we will be able to put that right.
We can’t wait to see you again!